酒店品牌建設(shè)計(jì)、營(yíng)銷總監(jiān)崗位職責(zé)

酒店市場(chǎng)營(yíng)銷，熟悉酒店市場(chǎng)營(yíng)銷工作的內(nèi)容！

全面負(fù)責(zé)酒店品牌建設(shè)計(jì)營(yíng)銷工作，在營(yíng)銷部經(jīng)理配合下，制定營(yíng)銷計(jì)劃，組織和招徠客源，掌握市場(chǎng)信息， 內(nèi)外協(xié)調(diào)溝通，確保酒店

取得良好的經(jīng)濟(jì)效益和社會(huì)效益。
1、全面負(fù)責(zé)酒店近期和遠(yuǎn)期經(jīng)營(yíng)目標(biāo)，結(jié)合市場(chǎng)情況，負(fù)責(zé)提出參與制定酒店對(duì)外銷售以及招徠客源的計(jì)劃；
2、研究和掌握國(guó)內(nèi)外旅游市場(chǎng)的動(dòng)態(tài)和顧客的潛在需求，匯集理對(duì)外銷售策略，定期向總經(jīng)理提交書(shū)面報(bào)告；
3、保持同上級(jí)旅游管理部門、中外旅行社、航空公司、鐵路客運(yùn)站及駐本地外國(guó)商社、辦事處、政府外事部門的密切聯(lián)系，并

同各客戶間建立長(zhǎng)期穩(wěn)定的良好合作關(guān)系；
4、負(fù)責(zé)酒店的宣傳推廣工作，酒店品牌建設(shè)計(jì)積極參與酒店產(chǎn)品的更新改造和組織合開(kāi)發(fā)，提高酒店的聲譽(yù)和影響力；
5、指導(dǎo)酒店對(duì)內(nèi)、對(duì)外的各種廣告活動(dòng)，制定酒店短期和長(zhǎng)期的宣傳推廣計(jì)劃，并經(jīng)總經(jīng)理審批后執(zhí)行；
6、與各部門建立良好的協(xié)作關(guān)系，廣泛聽(tīng)取客戶意見(jiàn)，處理重大投訴，以確保銷售計(jì)劃的實(shí)施和落實(shí)；
7、選擇并培訓(xùn)不同年齡和不同層次的酒店銷售隊(duì)伍，指導(dǎo)銷售人員不斷學(xué)習(xí)，更新專業(yè)知識(shí)，提高銷售技巧，以適應(yīng)市場(chǎng)的變

化；
8、定期對(duì)下屬人員進(jìn)行績(jī)效評(píng)估，按照酒店的獎(jiǎng)懲制度進(jìn)行獎(jiǎng)懲，不斷提高人員的思想素質(zhì)，專業(yè)技能，組織活動(dòng)能力和開(kāi)拓

進(jìn)取精神，培養(yǎng)銷售人員的高度責(zé)任感；
9、審閱每天業(yè)務(wù)報(bào)表，理解當(dāng)天出租率和VIP接待情況，檢查各部門接待VIP情況，按規(guī)定要求接待好VIP；
10、向總經(jīng)理提交參加重要的銷售活動(dòng)和公關(guān)活動(dòng)的計(jì)劃，經(jīng)總經(jīng)理審批后，組織有關(guān)人員，準(zhǔn)備宣傳資料，制定行動(dòng)方案進(jìn)

一步加以推廣。

Hotel brand building design, Marketing Director Responsibilities

Hotel marketing, familiar with the contents of the hotel marketing work!

Fully responsible for the marketing of the hotel's cooperation with the Marketing Manager to develop a

marketing plan, organize, and to attract tourists to grasp market information, internal and external

coordination and communication, to ensure that the hotel made good economic and social benefits.
Fully responsible for the hotel near-and long-term business objectives, combined with market conditions,

responsible for proposing the plan involved in the development of the hotel's external sales and attract

tourists;
2, study and master the domestic and international tourism market dynamics and potential customer needs,

bringing together the management of external sales strategy, submit a written report to the General Manager on

a regular basis;
3, to maintain with superior travel management departments, and foreign travel agencies, airlines, railway

passenger station, and in the local foreign trading companies, offices, government, foreign affairs department

in close contact, and long-term stable cooperative relations with all customers;
4, responsible for the publicity and promotional efforts of the hotel, the hotel brand building design actively

involved in the renovation of the hotel product and organization co-development, the hotel's reputation and

influence;
Guidance Hotel and internally, the external variety of advertising campaigns, the development of hotel short-

term and long-term promotion plan, and general manager of approval;
6 to establish a good collaborative relationship with various departments, widely listened to customer

feedback, dealing with major complaints, in order to ensure the implementation of the marketing plan and

implementation of;
7, selection and training of different ages and different levels of the hotel sales team to guide sales staff

to keep on learning to update professional knowledge and improve sales skills to adapt to market changes;
8, regular performance evaluation of subordinates, rewards and punishments according to the hotel reward and

punishment system, and continuously improve the ideological quality of the staff, expertise, organizational

activity and the pioneering spirit and cultivate the high degree of responsibility of the sales staff;
9, reviewed daily business reports, understanding the day of occupancy and VIP reception in, check the

department to receive the VIP, the requirements to receive the good the VIP;
10 participate in the important sales activities and public relations activities of the plan submitted to the

General Manager, approved by the general manager, organize relevant personnel, preparing promotional materials,

development of action plans to further promote them.